30 Days to Figure Out If the Fit Is Right
A pair of shorts with a built-in liner is a specific kind of purchase. You do not know how the liner will sit, how the fabric will move, or whether the inseam matches your idea of a good length until you actually put them on. The return window exists so you can check the fit in real life, not just in a product photo.
The window. Returns and exchanges can be requested within 30 days of the original purchase date. The item must be in its original condition—unworn, unwashed, with tags attached, and no signs of outdoor use. Trying a pair on indoors to check the liner and the fit is expected. Wearing them to the gym for a week and then returning them crosses the line.
The restocking fee. A small restocking fee of $9 applies to returns. That fee covers the processing and inspection of the item. It is deducted from the refund amount. The policy is stated upfront so there are no surprises.
Final sale items. Products marked as final sale, clearance, or closeout are not eligible for return or exchange. Those listings are marked clearly on the product page and at checkout. The finality applies regardless of condition.
How to start. Use the contact method on the contact page with your order number and the reason for the return or exchange. A return authorization is required before anything is shipped back. Returns are processed through a dedicated portal; instructions will be provided once the request is confirmed.
Refund timing. Once the returned item arrives and passes inspection, the refund is issued to the original payment method. Allow 7–14 business days for the credit to appear, depending on your bank or card issuer. Original shipping charges are not refunded unless the entire order was faulty or incorrect.
Damaged or incorrect items. If an item arrives damaged or does not match the order, contact support within 7 days of delivery with the order number and a photo. A replacement or refund will be arranged, and return shipping will be covered when the issue originates on this side.
Purchases from other retailers. Products bought from a retail store or a separate online marketplace must be returned through that original seller. This store cannot process refunds or exchanges for items purchased elsewhere.