The Ground Rules
Agreement to terms. Browsing this site or placing an order constitutes acceptance of these terms. If any part is unacceptable, the site should not be used. These terms incorporate the privacy policy by reference and apply to all visitors, customers, and account holders.
Orders and acceptance. An order is an offer to purchase. Orders may be declined or cancelled if an item is out of stock, if a pricing error occurred, or if fraudulent activity is suspected. If an order is cancelled after payment, the charged amount is refunded. Order confirmation is not final acceptance until the order ships.
Pricing and availability. Prices are displayed on the site and may change without notice. Availability is not guaranteed until an order is accepted. If an ordered item becomes unavailable, support will contact you with options: wait for restock, choose a comparable substitute, or cancel for a refund.
Preorders. Items marked as preorders are expected to ship by the date listed in the product title and on the product image. Orders containing both in-stock items and preorder items will ship in multiple shipments so the in-stock portion arrives as quickly as possible. Placing an order with a preorder item constitutes acceptance of the split-shipment model.
Product descriptions and use. Listings include fabric composition, inseam measurements, liner details, and care instructions. It is the customer's responsibility to review those specifications and confirm that a product is appropriate for the intended use. Following the care instructions—typically cold wash and tumble dry—is the customer's responsibility. Damage resulting from improper washing, drying, or alteration is not covered by returns or warranty.
Your responsibilities. Accurate shipping and contact information is the customer's responsibility. If an order ships to an address provided incorrectly, responsibility for non-delivery rests with the customer, and reshipping may incur additional cost. Account holders are responsible for maintaining the confidentiality of their login credentials and for all activity that occurs under the account.
Arbitration and dispute resolution. To the extent permitted by applicable law, disputes arising from the use of the site or the purchase of products are subject to binding arbitration on an individual basis. By accepting these terms, you agree to waive the right to participate in class-action lawsuits or representative proceedings. Details of the arbitration process are available upon request through the contact page.
Intellectual property. Site text, images, logos, and design elements belong to the operator or its licensors. Reproduction or commercial use of site content requires written permission.
Limitation of liability. To the extent permitted by law, liability for indirect or consequential losses arising from site use or product purchase is excluded. Total liability for any order is limited to the amount paid for that order. Nothing in these terms excludes liability that cannot be excluded under applicable consumer law.
Changes and contact. These terms may be updated to reflect changes in operations or legal requirements. The version on this page is the current one. Continued use after changes are posted constitutes acceptance. Questions should go through the contact method on the contact page.